Question 1

Can I add a gift message to my order?

Accepted Answer

Yes! When placing your subscription or single box order you can send a gift email to the recipient to let them know that their gift is on the way. Select "This is a gift" and enter the recipient's email when checking out. For single box orders you can include a personalized message inside the box.

Question 2

Can I apply more than one coupon or promotion to one order?

Accepted Answer

There is a limit of only one coupon code per order. However, if an item is marked down on the website, one coupon code is still eligible to be applied. Some restrictions apply.

Question 3

Can I have subscription boxes shipped out every other month?

Accepted Answer

Sure! We have many subscription options including monthly, bi-monthly, and quarterly subscription deliveries.

Question 4

Can I order a Curiosity Box subscription as a gift?

Accepted Answer

Of course! A Curiosity Box is a great way to give a gift of curiosity and creativity. You can place a subscription order with a gift email, send a digital gift card, a classic gift certificate by mail, or order a single box with a gift certificate.

Question 5

What payment methods do you offer?

Accepted Answer

We accept all major credit cards, including Visa, MasterCard, Discover, and American Express.

Question 6

How do I manage or cancel my subscription?

Accepted Answer

Log into your account online, select the subscription you would like to turn off the auto renew and select cancel from the actions. You can cancel at any time after your first Curiosity Box ships. Cancel prior to the 8th of the month if you do not wish to receive the next month's box.

Question 7

What is a Curiosity Box?

Accepted Answer

Curiosity Box delivers fun hands-on activities including art, sciences, crafts, reading and more! Your little one will love exploring their monthly box filled with age-appropriate crafts and educational activities. Purchase a monthly subscription or shop our single boxes for a one time purchase.

Question 8

What is included in each subscription box?

Accepted Answer

2-3 Prepackaged craft kits with step by step instructions, an age appropriate book, fun-filled activities, educational worksheets, novelties and themed tinker toys, and an instructional brochure with bonus STEM activity and themed fun facts.

Question 9

What is the recommended age range for Curiosity Box?

Accepted Answer

We have something for everyone! Three main age categories: preschoolers ages 2-4, kids 5-7, and older kids aged 8+. We also offer an Extreme Quarterly subscription for ages 2-12 and Adult Arts & Craft boxes.

Question 10

When will I receive my first subscription delivery?

Accepted Answer

All subscription orders received on or before the 8th of each month will ship out the week of 15th of that same month. Orders received after the 8th will ship out the following month the week of the 15th.

Question 11

Where do you ship to?

Accepted Answer

We ship to Canada and the United States. For other countries, please contact us directly as we may be able to accommodate shipping.

Question 12

What is your return policy?

Accepted Answer

All products shipped are final, unless the product is damaged. Visit our Terms & Conditions page for the detailed overview of the return policy.

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